Frequently Asked Questions

What is your address? Do you have a retail store?

You will always find the most Fulamingo has to offer here in our online store, however you can also find selections of our goods at these locations!

What is your delivery fee?

Local delivery is free for orders over $75! For orders under $75 we charge a $10 delivery fee. 

What is your delivery policy?

Delivery times are available Wednesday-Sunday, from 11am to 5pm. Choose the time window for when you would like your delivery at checkout. We will do our best to get your order to you in your specified window, but we also appreciate your flexibility and might need to bring it a little earlier or later, depending on routes and order volume. 

Do you offer free-pickups?

Free, scheduled order pickup is available from our partner locations. Choose "Local Pickup" and select one of our amazing partnering businesses to pick up from, and then select a date and time for your pickup:

Wellspent Market
935 NE Couch St. Portland, OR

Cargo
81 SE Yamhill St. Portland, OR

Colibri Flowers and Plants
1454 NE Prescott St. Portland, OR

What if I'm running late or miss my pickup time?

If you think you might be late for your scheduled pickup, please let us know by 10am on your pickup day and we will be happy to accommodate a better time for you! 

How can I leave a tip for delivery?

Tipping is not necessary, but thank you for thinking of us! Currently, us, the owners are the ones doing the deliveries, so we don't feel like it's necessary to tip us. Your order is appreciated and simply more than enough! That being said, if you still would like to tip us, we can accept tips via these platforms:

CashApp - $Fulamingo
Venmop - @Fulamingo

What are the laws about delivering alcohol?

For sake and beer orders the person who made the order will need to be available to present ID. Due to Covid-19, the OLCC has been relaxing enforcement of laws regarding alcohol delivery, but we are still required by law to check ID. 

Can you deliver to apartment buildings?

If you live in an apartment building, we will either use the call box, text or call the number given with the order, or ask to be buzzed in by the concierge/front desk. We may otherwise reach out on the day of your delivery via text or email to confirm how to best get the order to you. If we can't get in touch with you at the time of your delivery, we may need to reschedule. 

What is your delivery area?

Currently we deliver to anywhere in this general area (it is zip-code based, so if you live in one of the zip codes below, but your location falls outside the red line, don't worry. You are OK to order!):


This delivery zone comprises these zip codes:

97201, 97202, 97203, 97204, 97204, 97205, 97205, 97206, 97208, 97209, 97210, 97211, 97212, 97213, 97214, 97215, 97216, 97217, 97218, 97220, 97221, 97227, 97232, 97239, 97239, 97269

What is your policy on ordering alcohol?

You must be at least 21 years of age to order and receive alcoholic beverages. By Oregon law, the person who places the order needs to be the one to receive it. By ordering, you certify you are of legal age to place the order. The purchaser's valid ID may be required for deliveries and in-person pickups.

What does Fulamingo ship?

Shipping is available for most things in our store! We cannot currently ship alcohol or perishable items though. 

How long does shipping take?

Shipping speed is based on the rate you choose at checkout. We do our best to get packages to the carrier within 2 business days of receiving your order. (We operate Wednesday-Sunday.) At that point it's in the carrier's hands. Fulamingo luckily hasn't had any problems with UPS/USPS/FedEx delivery times being significantly delayed, but all of those carriers have been asking for flexibility since the pandemic. If you have a fast-approaching deadline, or time constraints for when you need your order, please contact us before placing your order and we will be happy to try and find the best way to accommodate you!

Which payment methods do you accept?

We accept Visa, Mastercard, AMEX, Discover, JCB, Diners Club, ELO, Shop Pay, Paypal, Apple Pay, and Google Pay.

Do you have such and such item?

Send your wish list to info@fulamingo.com and we'll do our best to track down products! Groceries and sake that have never yet entered the US market can't happen 'til the future since it requires getting labels and USDA certification. But we will work towards it!